1. Introduction

Tri-County Financial Solutions is committed to safeguarding your privacy and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us through our website, mobile application, or other services related to loan applications, approvals, and financial management (our "Platform").

We understand the sensitivity of financial data and are dedicated to handling your information with the highest level of security and transparency. By using our Platform, you consent to the practices described in this Policy.

2. Information We Collect

As a loan provider, we collect personal and financial information to assess eligibility, process applications, and provide lending services. This includes:

• Identification Data: Full name, date of birth, government-issued ID, Social Security Number
• Contact Details: Email address, phone number, current and past addresses
• Employment & Income: Employer name, job title, income details, employment history
• Financial Data: Bank account details, credit score, outstanding debts, payment history
• Device & Usage Info: IP address, browser type, session activity, and location data

We may collect this information when you apply for a loan, use our services, communicate with our support team, or interact with our digital platforms.

3. Why We Collect Your Information

We collect and process your information to:

• Evaluate loan eligibility and make credit decisions
• Process, fund, and service personal loans
• Comply with legal obligations and regulatory requirements
• Prevent fraud and detect suspicious activity
• Provide customer support and notify you of loan updates
• Improve user experience and optimize our services

4. Legal Basis for Processing

Your data is processed based on:

• Your consent for marketing and optional services
• Our contractual obligation to process and manage loans
• Compliance with U.S. federal and state lending laws
• Legitimate interests such as fraud prevention and risk analysis

5. Sharing of Information

We only share your personal data when necessary to deliver our services or comply with legal requirements. We may share information with:

• Credit bureaus and reporting agencies
• Third-party loan servicers and underwriters
• Payment processors and financial institutions
• Regulatory or law enforcement authorities
• Our legal, tax, and compliance advisors

We never sell or lease your personal information to third-party marketers.

6. Data Retention

We retain your personal data for as long as your account is active, and for a period thereafter as required by applicable financial regulations or for legitimate business purposes such as audits, legal compliance, or customer service.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance performance, track usage, and personalize your experience. You can modify your browser settings to control cookie behavior, though some features may be limited if cookies are disabled.

8. Marketing and Communication

With your consent, we may send you promotional emails or text messages about loan offers, rate changes, or new services. You may unsubscribe at any time via the link in our emails or by contacting us directly.

9. Security Measures

We employ industry-standard security protocols to protect your data, including SSL encryption, firewalls, secure servers, and multi-factor authentication for sensitive operations. However, no digital system is 100% secure, so we also encourage you to protect your login credentials and devices.

10. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information
• Withdraw consent to optional processing (e.g., marketing)
• Request deletion of your data (subject to legal obligations)

To exercise any of these rights, please contact us using the details below.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware that we have inadvertently received data from someone under 18, we will delete it promptly.

12. International Users

Our Platform is intended for users in the United States. If you are accessing our services from outside the U.S., be aware that your information may be transferred to, stored, and processed in the U.S. where privacy protections may differ from your country of residence.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this page regularly. Significant changes will be communicated via email or prominently on our Platform.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please reach out to us:

• Email: hello@tricountycapital.com
• Phone: 888-480-0687
• 2415 East Camelback Road, Phoenix, AZ 85016