1. Introduction

Tri County Capital respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy explains how we manage and protect your personal data, including how we handle communications via SMS/text messaging.

This Policy describes the types of information we may collect from you or that you may provide when you visit www.tricountycapital.com (our "Website") or when you engage with our services. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

"Personal data" refers to any information that can be used to identify an individual either directly or indirectly, such as your name, location, phone number, IP address, or account number.

By using our services, you agree to this Policy. We may update this Policy occasionally, and continued use of our services after changes are posted constitutes your acceptance of those changes.

2. Information We Collect

We collect information directly from you when you fill out forms on our Website, engage our services, or interact with us through digital or offline communications.

• Contact Information: Name, email address, phone number, mailing address
• Organization Information: Company name, job title, business phone
• Device Information: IP address, browser type, operating system, and identifiers
• Communications: Emails, messages, calls, and SMS interactions
• Service Data: Inquiry details, financial interest or eligibility, and service preferences

3. Legal Basis & Use of Your Information

We use your personal information only as permitted by law and based on your consent or contractual necessity. This includes:

• Delivering services and responding to inquiries
• Sending transactional messages or alerts
• Providing marketing messages, with your consent
• Processing payments and service-related transactions
• Ensuring legal and regulatory compliance

4. SMS/Text Messaging Policy

When you provide your mobile phone number and consent to receive messages, you agree to receive SMS/text messages from Tri County Capital, which may include:

• Account-related notifications (e.g., application status, document reminders)
• Customer support replies
• Promotional marketing and financial offers

By opting in, you authorize us to send recurring text messages. Message frequency may vary but is limited to one (1) message per day. Standard message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at hello@tricountycapital.com.

After you reply STOP, you will receive one confirmation and no further SMS messages will be sent. We do not share SMS opt-in data with third parties for marketing or promotional use. We maintain secure records of your opt-in timestamp, consent language, and phone number for audit and compliance purposes.

5. Disclosure of Your Information

We may disclose personal data to:

• Service providers assisting with delivery of our services (including SMS platforms)
• Legal authorities when required by law or subpoena
• Affiliates and subsidiaries, under confidentiality agreements
• Business successors during mergers or acquisitions

We may use anonymized or aggregated data for analytics and business improvements.

6. Marketing Use

With your consent, we may send promotional emails or SMS about new services, loan offers, and financial support. You may opt out of marketing at any time by clicking the unsubscribe link in emails or replying STOP to text messages.

7. Cookies & Website Analytics

We use cookies and tracking tools to analyze usage and enhance your website experience. You may disable cookies via your browser settings. Some functionality may be affected.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

9. Your Rights & Controls

You have the right to access, correct, or delete your personal data, and to opt out of marketing communications. To make any requests, please contact us using the information below.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 18. If you believe a child has submitted personal information to us, please contact us immediately.

11. Data Security

We use commercially reasonable safeguards such as encryption, firewalls, and secure servers to protect your personal data. However, no method of transmission over the internet is 100% secure.

12. Cross-Border Data Transfer

Your data may be stored on servers in the United States or processed in other jurisdictions. By using our services, you consent to such cross-border transfers, which are handled in accordance with applicable data laws.

13. Privacy Policy Updates

We may revise this Policy at any time. Updates will be posted on this page with a new effective date. We may notify you via email or message if the changes are material.

14. Contact Us

If you have questions about this Privacy Policy, or wish to exercise your rights, contact us at:

• Email:  info@tricountycapital.com
• Phone: 307-487-4222
• Website:  www.tricountycapital.com
• Address: TRI COUNTY CAPITAL, L.L.C. EIN: 39-4565738, 1800 E Garry Ave, Santa Ana, CA 92705
• Support: 24/7 Project Support